Onepolar-sports.com strives to protect every athlete from extreme weather conditions with the best products backed by warranty. All merchandise bought at www.onepolar-sports.com carry a lifetime warranty that protects you against materials or workmanship defect.
For warranty evaluation, the product should be shipped to us prepaid and insured. We will inspect the item without charge. If we determine, at our sole discretion, that the product has a defect covered under the Warranty, we will repair it for free. Damage not covered under warranty will be repaired at a reasonable rate and a fee will be charged for return shipping.
All shipping to Warranty Department must be pre-paid and insured. Onepolar-sports.com is not liable for any lost packages. And a fee will be charged for return shipping.
This warranty does not cover damage caused by accident, misuse, improper care, negligence, normal wear and tear, or the natural breakdown of materials over time. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged for return shipping.
Onepolar-sports.com commits to provide top-quality products and aims to ensure you are happy with your purchase no matter what. If you are unsatisfied with our products for any reason, return your merchandise within 30 days of shipment of your order and a fee will be charged for return shipping. Please inform us of your order number and submit your return request here. Product should be returned in re-saleable condition with original tags, and has not been damaged, washed, altered or worn. Onepolar-sports.com only provides refund on merchandise bought at www.onepolar.com. A credit will be issued to your initial form of payment.
If your product by Onepolar fails due to defects in materials or workmanship, we will repair the product for free.Please send all products to our Warranty Department for evaluation with prepaid and insured shipping. Onepolar-sports.com cannot be liable for any lost packages. A fee will be charged for return shipping.